Frequently Asked Questions

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We know that the world of window film solutions can be complex, and that’s why we’ve compiled this comprehensive FAQ page.

Your Questions Answered

Shedding Light on Window Films

Here, you’ll find answers to the most commonly asked questions about our services, from solar control, security, energy-saving benefits to installation processes and much more. We’ve strived to cover every facet of our business to help you make informed decisions about your window film needs.

Window film is a coated polyester sheet that is applied to existing glass with its adhesive layer. Window films have a very fine metal coating designed to reduce heat, reduce glare, enhance privacy and filter out over 98% of ultraviolet light radiated from solar rays. Window Films can also provide extra safety and security, as well as design and decoration to existing glazing.

The type of window film you’ll need depends on your specific requirements. If you’re looking to reduce heat and glare, solar control films are ideal. For enhanced privacy, consider privacy or frosted films. For improving energy efficiency, energy-saving films are your best bet. We also offer safety/security films for added protection, and decorative films for aesthetic appeal. To help you choose the most suitable solution, we recommend discussing your needs with one of our experienced consultants.

Yes, we generally carry out a site survey before installation. This allows us to understand the specifics of your location, assess the condition of your windows, and better understand your needs. This information is vital in recommending the most suitable window film solution for you.

We aim to provide a detailed quotation within 48 hours following our site survey. This might vary depending on the complexity of the project and the range of solutions required. Rest assured, our team will keep you informed every step of the way.

The lifespan of window film depends on several factors, such as the type of film, the condition of your windows, and how it is cared for. However, on average, most high-quality window films last around 10-15 years. Some of our premium options even come with a warranty for up to 15 years.

Our window films are designed and installed to resist bubbling and peeling under normal conditions. However, improper handling or extreme weather conditions can sometimes cause these issues. As for colour change, our films are constructed with UV inhibitors that minimise fading and colour changes, ensuring they remain in good condition for years.

Before we arrive for installation, we ask that you clear the area around the windows and remove any fragile items. This ensures a safe and efficient installation process. Our team will handle the rest, including moving any heavy furniture if needed.

Absolutely! However, we recommend waiting at least a week after installation to allow the film to fully adhere to the glass. After that, you can clean the window as you normally would, but avoid using abrasive tools or harsh chemicals that could damage the film. Always use a soft cloth or sponge and a non-abrasive cleaning solution for the best results.